Refund Policy

Single-render credits are non-refundable once a render has been generated. Contact support for a credit review if a render fails. Pack credits left unused after 90 days are refundable on request.

Subscription plans cancel at the end of the current billing period; further charges stop immediately on cancellation. Pro-rated refunds for a subscription cancellation are at the company’s discretion.

Email support@eliteaiempire.com to request a refund. See our Terms of Service for the full billing terms.